General Terms of Sale

1 General information

The sale of products under the brand ICON WARDROBE on the website are governed by these General Terms of Sale.

The products offered for sale on the Site are sold directly by:
41012 CARPI (MO)
C.F. LNDFRZ65D65B354
VAT NO. 01592400368

The sale service is only for Customers who are natural persons and act for purposes not related to their business, entrepreneurial, handicraft or professional activity, are at least 18 years old or, in case they are younger, are authorised by their legal representative.
This agreement is governed by the Italian law. The sale is governed by the provisions of Italian Legislative Decree no. 206 dated 06 September 2005 (Consumer Code) and Legislative Decree no. 21 dated 21 February 2014

2 General Terms of Sale

2.1 Product are sold through the web site by following the instructions described below.
2.2 The general terms of sale hereunder are part and parcel of the sales agreement and, as such, the customer is required to read them carefully before completing the purchase process.
2.3 The general terms of sale may be altered at any time.
2.4 By sending digital confirmation of their purchase order, the customer accepts and undertakes to comply with the general terms of sale, including therein the payment terms. The customer likewise declares that s/he has read and accepted all the information and instructions provided thereto.

3. Sale and purchase procedure

3.1 All the sale prices of the products shown on the website include VAT in the areas where it is required by law.
3.2 The total carriage cost shall be clearly stated and displayed before completion of the order.
3.3 The purchase agreement is executed upon entry of all the purchase data required and provision of consent to the purchase through the online consent form and is subject to successful payment completion.
3.4 The customer can pay for their order using the payment methods stated in the website when making the purchase.
3.5 ICON WARDROBE only accepts payments by credit card or via PayPal
3.6 Purchased products are despatched upon verification of the details on the credit card used by the Customer, receipt of the authorisation to charge the credit card, and notification of the successful completion of the transaction (for PayPal payments). In the event that one or more products are no longer available, only the costs relating to the products available shall be charged.

4. Delivery

4.1 ICON WARDROBE shall deliver the ordered products to the address stated by the customer.
4.2 Purchased goods shall be delivered within 30 days starting from the following day on which the consumer submitted the order. ICONWARDROBE cannot be held liable for delayed or non delivery due to force majeure or fortuitous events.
4.3 Upon receipt of the products, the Customer shall check them to make sure they do not show conformity or production defects. Only thereafter, and without prejudice to the right of withdrawal, the Customer shall sign the documents received.
4.4 As regards the delivery and communication procedures, the Customer thereby authorises ICON WARDROBE to disclose the non-sensitive personal data (address, telephone number, e-mail address) to the couriers and/or forwarding agents used by the company in order to enable the delivery of the goods purchased.
4.4 Products are sold in the following areas:
ITALY, including Livigno, Campione d’Italia and the Italian waters of Lake Lugano, which are considered as sales on the Italian territory.
FRANCE, excluding the Overseas Departments of Guadeloupe, Guyana, Martinique and Reunion;
SPAIN, excluding the territories of Ceuta, Melilla and The Canary Islands.
US, including ONLY the territories of California, Connecticut, Delaware, Florida, Illinois, Maryland, Massachussetts, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island and Virginia.
CHINA, including only the territories of Anhui, Beijing, Chongging, Fujian, Gansu, Guangdong, Guangxi, Guizhou, Hebei, Heilongjiang, Henan, Hubei, Hunan, Jiangsu, Jiangxi, Jilin, Liaoning, Macao, Shaanxi, Shandong, Shanghai, Shanzi, Sichuan, Tianjin, and Zhejiang.

5 Product availability

The customer may purchase the products listed in the catalogue and according to the quantities in stock. The Customer is aware that all products are subject to the availability at the time of the order.

6 Liability

6.1 ICON WARDROBE cannot be held liable for problems caused due to force majeure such as accidents, fires, strikes and lockouts, natural disasters, and other similar events which may prevent, either partly or in whole, the performance of the agreement within the agreed time limits. Likewise, ICON WARDROBE cannot be held liable in relation to losses, or costs incurred as a result of failure to perform the agreement for the reasons stated hereinabove, since the customer shall only be entitled to the refund of the price paid.
6.2 ICON WARDROBE cannot be held liable for any fraudulent or unlawful use as may be made by third parties, or credit cards, cheques or any other means used for the payment of the goods purchased.

7 Warranties and assistance

7.1 If a fault is found in the ICONWARDROBE products, the Customer shall report such fault in writing (via e-mail) within 8 days of receipt of the product.
7.2 To request a replacement, the Customer shall submit a specific claim using the procedure stated. The risks related to the carriage of the goods shall be borne by the Customer.
7.3 ICON WARDROBE reserves the right to charge the customer for any costs incurred for product verification and for the return of the product if, on the contrary to the customer’s statements, the product is found to be intact and without faults or defects.
7.4 To facilitate the aforesaid procedure, the customer may contact ICON WARDROBE by sending an e-mail to

8. Customer’s obligations

8.1 Once the online purchase procedure has been completed, the customer agrees and undertakes to print out and keep a copy of the General Terms of Sale hereunder.
8.2 It is strictly prohibited for the customer to enter false data during the registration process. The personal details, address, telephone number, and e-mail address provided shall be those of the customer, and not of third parties.

9 Right of withdrawal and complaints

9.1 The consumer may exercise the right of withdrawal and return the product received in accordance with the terms and procedures set out hereunder.
9.2 If, for any reason, the consumer is dissatisfied with their purchase, s/he is entitled to terminate the agreement, within 14 days of receipt of payment, giving notice thereof by recorded delivery letter with advice of receipt to:
41012 CARPI (MO)
9.3 After notifying ICON WARDROBE by e-mail at, the customer shall return the product intact and in the same condition as that in which it was received, with the original packaging, tag and any other material which forms part of the packaging to:
41012 CARPI (MO)
9.4 The costs for returning the goods shall be borne by the customer, including any custom charges.
9.5 In the event that all the foregoing conditions and requirements envisaged for the customer are fulfilled, ICON WARDROBE shall refund the sale price of the product purchased by directly crediting the sum to the card used for payment, within 30 working days.

10 Payment methods and delivery costs

10.1 Orders may be paid for by credit card or via PayPal. We accept all major cards: MasterCard, Visa, Visa Electron, American Express and Postepay.
10.2 Delivery costs in Euros are as follows:
10.00 for all Italian regions and free delivery for orders over 200.00 Euros
15.00 for Spain and France, and free delivery for orders over 200.00 Euros
30.00 for the US, CHINA, HONG KONG and TAIWAN, and free delivery for orders over 300.00 Euros
10.3 The payment procedure takes place via a secure connection linked directly to the bank responsible for the online payment service, to which ICON WARDROBE has no access.
10.4 Should the consumer exercise the right of withdrawal, as envisaged in the agreement terms hereunder, the refund shall be credited thereto by bank transfer or via PayPal.

11 Express termination clause

11.1 ICON WARDROBE is entitled to terminate the agreement by giving reasoned notice thereof to the Customer, provided that there are justified reasons; in this event, the customer shall be entitled solely to a refund of the amount already paid.
11.2 Failure by the Customer to fulfil their obligations and/or to pay for the purchased products shall result in the termination of the agreement hereunder pursuant to Art. 1456 of the Italian Civil Code, without the need for any legal ruling and without prejudice to the right of ICON WARDROBE to seek compensation.

12 Court of competent jurisdiction

12.1 Any dispute arising in relation to the online purchase agreement shall be subject to Italian law and the provisions of the Italian Civil Code, as well as those envisaged by Italian Legislative Decree nos. 206/2005 and 21/2014.
12.2 Any dispute arising between the parties in relation to the agreement hereunder shall be settled by the competent authority in the district where the consumer is based; all other disputes shall be brought solely and exclusively before the Court of Modena.